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How to manage your subscription

How to access and manage your subscription — pause, delay, reschedule, cancel, or update your address and payment details.

You can manage everything about your subscription yourself, at any time.

Getting to your subscription

There are two ways in.

The quickest — from your email

When your subscription started, we sent you an email with the subject “Your subscription has started”. Open it and click Manage subscription. That takes you straight there.

Or through your account

Go to accounts.onors.com and open the Subscription tab. Enter the email address on your account and we will send you a sign-in link. Click it and you are in. The link works for 24 hours, and you do not need a password.

What you will see

Your Active Subscriptions page shows your plan, your next order date, and what is in each delivery. Click View details to manage it.

What you can do

Change when your next order arrives

  • Re-schedule — pick a new date for your next delivery

  • Delay — push your next delivery back

Pause your subscription

Click Pause subscription. Nothing is charged or shipped while paused, and you can restart whenever you like.

Cancel your subscription

Click Cancel subscription. This stops all future charges and deliveries.

If you cancel before your next order ships, you will not be charged again. If you have already received an order, refunds are covered by our money-back guarantee.

Update your address or payment method

Both are on the same page. Update your shipping address before your next order ships so it goes to the right place.

Prefer us to do it?

Message us here or email [email protected] and we will take care of it.

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