When will I be charged for my order?
During the pre-sale, you are charged when you place your order. This reserves your plan and locks in your pre-sale price. Your subscription does not start until your first order ships. From that point, you are billed on your plan's cycle: every 4 weeks on the 30-Day plan, or every 12 weeks on the 90-Day plan.
When will my order ship?
We begin shipping the first orders on August 21, 2026. We will email you when your order is on its way. Once it ships, delivery usually takes 4 to 7 days.
Where do you ship?
We currently ship within the United States.
How much does shipping cost?
Shipping is free on all subscription plans. A flat shipping fee applies to one-time orders, shown at checkout.
Will I get an order confirmation?
Yes. You will receive a confirmation by email as soon as your order is placed. If you do not see it, check your spam folder, or message us and we will resend it.
Can I change my plan or order after placing it?
Yes. Message us and we will update your order, as long as it has not shipped yet.
How do I change my shipping address?
Message us with your new address before your order ships and we will update it for you.
Can I cancel my order?
Yes. You can cancel anytime before your order ships, and you will receive a full refund. Just message us and we will take care of it.
How do I get a refund?
If you cancel before your order ships, you receive a full refund. Both subscription plans also come with a money-back guarantee after you receive your order: 30 days on the 30-Day plan, and 90 days on the 90-Day plan. Message us and we will help.
What payment methods can I use?
You can pay with the standard payment options shown at checkout.
Where is my order?
We begin shipping the first orders on August 21, 2026. Until then, your order is reserved and waiting. We will email you the moment it ships, and delivery then takes 4 to 7 days. If you have already had a shipping confirmation and have a question, message us.